Oops! Did you forget your password? Did you save the Welcome to Ciniki email from when you signed up? The welcome email contains your username and password but if you have lost the email you can follow these steps to get a new password.
For security reasons, we must send you an email to verify your identity and allow you to reset your password.
If you would like to print this tutorial, you can print this page from your browser, or select one of the PDFs below. PDFs are formatted for printing on 8.5" x 11" paper.
Small (3 steps per page, small images, least paper)
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Large (1 step per page, large images, more paper)
Enter your email address
A. Enter the email address you used to sign up to Ciniki with.
If this email address is no longer valid you need to contact firstname.lastname@example.org to change your email address and reset your password. You need to be able to check this email to get a new password.
B. Click on Get New Password.
An email has been with a link to reset your password.
You can Click on OK in the pop-up alert.
Check your email
A. Open your email and look for a message from Ciniki Robot about Password Reset.
B. Click on the link in the email.
Your password has been reset and you can now login using your new password.