FAQ

Artists

How many photos can I upload?

There is no set limit to the number of photos you can upload.

Are there any restrictions on photo size?

There are no restrictions on photo size, and it's always best to upload the largest copy you have. Ciniki will take care of resizing the image for website.

Is my website available on smartphones?

Yes, your website with automatically scale to fit the size of any smartphone or tablet screen.

Can I upload photos from my phone?

Yes, everything you can do on a laptop with Ciniki you can also do from a phone or tablet.

Billing

What happens if I can't pay my Ciniki subscription?

If you don't pay, after 30 days your account will be locked and no changes will be permitted. Your website will stay active for 90 days at which time it will be removed.

How much does Ciniki cost?

For $10 per month we offer a subscription designed for artists. We are working on additional plans for art clubs, art exhibitions and art galleries.

Can I try Ciniki for free?

When you subscribe to Ciniki on ciniki.com we do not ask for a payment method. Your first and last month is free of charge, so you have 60 days to decide if you want to setup a payment method. You can configure automatic payment of your subscription fee and your subscription will continue as long as payments are received.

Hosting/Domain Names

Can I have a custom domain name?

Yes, you can use your own domain name with Ciniki. Please contact support help@ciniki.com and we will assist you to register a domain or assist in the transfer to Ciniki.

Can I have multiple domains?

Yes, you can have multiple domains attached to your business. You may also select a primary one which all others will be redirected too.